MyTrueBlinds Privacy Policy

Last Updated: September 16, 2026

MyTrueBlinds (“MyTrueBlinds,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how MyTrueBlinds may collect, use, disclose, and protect information when you visit or use the MyTrueBlinds website, place an order, request a quote, contact us, or otherwise interact with our services.

1. Information We Collect

Depending on how you interact with MyTrueBlinds, we may collect information such as:

• Name
• Billing and shipping information
• Email address
• Telephone number
• Account login information
• Order and purchase history
• Product selections and preferences
• Measurements and information needed to manufacture custom products
• Information submitted through quote, contact, measurement, or support forms
• Photos, documents, plans, or other files submitted for an order or project
• Payment and transaction information
• Information provided when communicating with MyTrueBlinds
• Website usage and technical information

Payment information may be processed by third-party payment processors. MyTrueBlinds may not directly store complete payment-card information.

2. How We Use Information

MyTrueBlinds may use collected information to:

• Process and fulfill orders
• Provide quotes and estimates
• Manufacture or arrange manufacturing of custom products
• Arrange shipping and delivery
• Schedule installation services
• Provide customer service and support
• Process warranty claims
• Communicate about orders, projects, payments, and services
• Prevent fraud and unauthorized transactions
• Maintain and improve the website
• Provide requested information and services
• Comply with legal and regulatory requirements
• Protect MyTrueBlinds, customers, and our systems

3. Custom Orders and Measurements

Information submitted for custom window-covering products may be shared with manufacturers, suppliers, installers, shipping providers, or other service providers when reasonably necessary to fulfill the customer’s order or provide requested services.

4. Service Providers

MyTrueBlinds may use third-party companies to provide services such as:

• Payment processing
• Website hosting
• Shipping and delivery
• Manufacturing and fulfillment
• Email and communications
• Customer support
• Website analytics
• Security and fraud prevention
• Installation services

These providers may receive information necessary to perform their services.

5. Cookies and Similar Technologies

The MyTrueBlinds website may use cookies and similar technologies to maintain website functionality, remember preferences, understand website usage, improve performance, and support security.

Customers may be able to control certain cookie settings through their browser or device.

6. Communications

If you provide contact information, MyTrueBlinds may use it to communicate regarding orders, quotes, payments, delivery, installation, warranty matters, customer service, or other transactions.

Where required by applicable law, marketing communications will include appropriate methods for opting out.

7. Information Security

MyTrueBlinds uses reasonable administrative, technical, and organizational measures intended to protect information from unauthorized access, disclosure, alteration, or destruction.

No method of transmitting or storing information can be guaranteed to be completely secure.

8. Children’s Privacy

MyTrueBlinds’s website and services are not directed toward children who are below the minimum age permitted under applicable law to provide personal information without appropriate consent.

9. Third-Party Websites

The MyTrueBlinds website may contain links to third-party websites or services. MyTrueBlinds is not responsible for the privacy practices, content, or security of third-party websites.

Customers should review the privacy policies of third-party services before providing information.

10. Information Retention

MyTrueBlinds may retain information for as long as reasonably necessary to provide services, maintain business and transaction records, administer warranties, resolve disputes, comply with legal obligations, prevent fraud, and otherwise operate the business.

11. Your Privacy Rights

Depending on where you live, you may have privacy rights under applicable federal, state, or local law.

These rights may include rights relating to accessing, correcting, deleting, or restricting certain uses of personal information.

Requests will be handled according to applicable law.

12. Changes to This Privacy Policy

MyTrueBlinds may update this Privacy Policy from time to time. The updated version will be posted on this website with a revised “Last Updated” date.

13. Contact MyTrueBlinds

Questions regarding this Privacy Policy may be directed to MyTrueBlinds through the contact information provided on the MyTrueBlinds website.

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